About the Founder
"I started SkyArt Global because I believe that the same integrity we bring to a patient’s bedside should be present in the systems that support them behind the scenes."
Rachael Amo-Mensah is the Founder of SkyArt Global Support Center and a dedicated advocate for community-driven economic growth. Currently a Registered Nursing (RN) student and a practicing Personal Support Worker (PSW) in Thunder Bay, Rachael’s career has been defined by a commitment to the highest standards of care.
Through her work on the front lines, she witnessed the immense administrative pressure placed on healthcare and service organizations. She saw an opportunity to solve two problems at once: providing professional, ethical support to busy organizations, while creating a bridge to meaningful careers for Indigenous talent and newcomers in Northern Ontario.
SkyArt Global is the result of her perseverance and her vision for a more inclusive, resilient workforce in Thunder Bay.
Who We Are
SkyArt Global Support Center is a Thunder Bay–based social enterprise providing non-clinical call center, administrative, logistics coordination, and newcomer support services to organizations and communities across Canada.
Founded by a Registered Nursing (RN) student and practicing Personal Support Worker (PSW), SkyArt Global Support Center is built on healthcare-informed professionalism, strict confidentiality, and a strong understanding of operational systems, ethical boundaries, and service delivery standards.
We support organizations by handling essential behind-the-scenes operations, while advancing inclusive employment and workforce development for Indigenous peoples, newcomers, and migrants in Northern Ontario.
What We Do
We deliver reliable, scalable non-clinical support services that help organizations operate efficiently while maintaining compliance, professionalism, and trust.
Important: SkyArt Global Support Center does not provide medical care, clinical services, legal advice, or immigration decision-making. All services are administrative, informational, and coordination-based.
Call Center & Client Support Services (Canada-Wide)
Call answering and inquiry handling
After-hours and weekend call coverage
Client and family communication support (non-clinical)
Appointment and visit reminders
Missed-call follow-ups
Intake coordination and information routing
These services support continuity, responsiveness, and improved client experience without crossing clinical boundaries.
Administrative & Office Support Services
Scheduling and rescheduling coordination
Documentation tracking and intake administration
Staff onboarding administrative support
Internal communication and workflow coordination
Service request tracking and follow-ups
Our administrative services reduce workload pressure and support operational efficiency for service-based organizations across Canada.
Logistics Coordination Support
Dispatch and scheduling coordination
Shipment or service tracking communication
Client and vendor call handling
Documentation and coordination support
Operational call center services for logistics teams
We provide logistics call center and coordination support that improves communication flow and reliability within transportation and service operations.
Newcomer & Immigration Administrative Support (Non-Legal)
Information navigation and referral support
Appointment booking and reminders
Document organization and tracking (non-legal)
Communication support for settlement processes
Follow-ups and coordination with community services
⚠️ SkyArt Global Support Center does not provide immigration advice, legal representation, or application decision-making. All newcomer services are administrative and informational only.
Our Purpose-First Mission
We bridge the gap between essential support services and meaningful community impact.
By establishing a professional service hub in Thunder Bay and delivering services across Canada, we are committed to:
Empowering Indigenous Talent
Creating culturally safe, respectful, and professional employment opportunities.Supporting Newcomers and Migrants
Providing pathways to workforce integration and transferable skills.Driving Sustainable Economic Growth
Building long-term capacity, careers, and operational excellence in Northern Ontario.
The SkyArt Difference
Canada-Wide Service Delivery
Supporting organizations and communities across the country.Locally Rooted Impact
Based in Thunder Bay, with a strong commitment to Northern communities.Healthcare-Informed Leadership
Guided by ethics, confidentiality, and professional accountability.Clear Non-Clinical & Non-Legal Boundaries
Ensuring compliance, safety, and trust.Driven by Perseverance
Our commitment to resilience, responsibility, and long-term impact defines how we operate.
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

